Booking Rides(Terms and Conditions)

The material contained in this web site is provided for general information simply and does not constitute acceptance of any agreements that may be made. We accept no responsibility for loss which may arise from reliance on information contained in this site or from any Private Hire Vehicle bookings made on this site.

Fixed price Rides must not differ from the drivers chosen route any deviation will result in the journey reverting to a fare decided by will decide charges after considering the extra mileage and delay instigated eitherby the prevailing traffic conditionsor by passenger.

It is advised that you save our office phone number   02086870707 and e-mail skycars@outlook.comaddress while you are travelling.

The driver has the right to refuse any passenger that he feels may be a threat to his vehicle or himself.

Any mistake / errors / confusion made by customer for his/her self or booking on behalf of someone else of the Private Hire Vehicle will result in a charge of a minimum of £10.00 dependent upon the severity of the fouling. cannot be held accountable for any loss financial, professional, missed connection times, flights, trains, because the PHV are not arriving at the pick-up address at the booked time due to adverse weather, traffic conditions, road traffic accidents or road closures or being given the wrong booking information by the customer or customer booked it online and got the booking reference but customer did not get any confirmation from etc.

Standard luggage assumes that one medium Size suitcase carry up to 23kg. Any extra luggage that the driver of Private Hire Vehicle cannot provide accommodations is the responsibility of the passenger (No luggage is allowed on the seats)

Airport ride’s needs to mention about the meeting point where both passenger and driver must agree too. Failure to meet the driver at the meeting  point may incur further charges such as waiting time and extra car park or otherwise, The amount to be charged in such situation will be decided by (subject to a minimum of £5.00)

No additional charge for any flight delays.  If you need more time for custom clearance, immigration etc., it can be requested in the booking form (send the driver in 15, 30, 45, 60, 90 minutes from the flight landing time). 30minutes from the requested time will be given free waiting time, thereafter every minute will be charged at 20 pence(GBP) including parking charge. Your requested time will be adjusted accordingly, if your flight is delayed or early. It is noteworthy that 99% of our customers only pay fixed booking price

It is your responsibility to inform if you could not locate the driver or change of ride/plan or if you missed the Flight/ferry/cruise connections, inform us the new flight/ferry/cruise details we will change the journey date/time without any charges otherwise there will be a charge you for that journey.( minimum £20)


The Driving time and distance shown on quotation page is only for assistance purpose, you would need to allow additional driving time for your journey in case of road works, diversions, road traffic, adverse weather circumstances, additional pickups/drop offs, accidents, breakdowns, police stop and search, terrorist threat, kidnaping, abnormal drivers health condition, and any other reasons . So always allow plenty of time, you are responsible for choosing your pick-up time, we do not guarantee any driving time and or we are not responsible for any other financial losses caused or in connection with driving time. We also advise you to take extra time for airline check-in.

We would try our best to provide the type of vehicle requested, if you are not sure what car you need please contact with us, because you may need a bigger car than you think. If car not confirmed with us the customer will be responsible for the delay.

Cancellation: Cancellations can be made either by telephone 02086870707 by calling or by email to (Minimum 4 hours before booking time) In the event of cancellations the bookings by the Customer, compensation may be required from the Customer depending on the cost arrangements already made. must be notified about any changes that may occur to the reservation. If the changes are done before three hours of the reservation time, no charges will be applied. Any changes done within three hours of the requested time, charged may apply depending on the loss of allocated driver or the company.

Child Seats: Please note that we provide child seats free of charge as requested by the customers. We do our very best to ensure child seats are provided to the customer, but we cannot promise suitability for your child, or obtainability for your journey. Usage of child seats is entirely of the customer’s choice, and we cannot be held responsible or liable for their usage. will prosecute any person who causes damage to any Private Hire Vehicle booked through us. reserves the right to amend, add to, delete or revise the Reviews, any advertisement and/or web page posted on the Website at the Company’s sole discretion with or without notice.

The continuous feedbacks receive from you counts a lot, it helps us to improve our service and we will send Emails and text Website Terms and Conditions

By using this web site or by preceding the Southwest London minicabs booking wizard, you agree that you will not:

Commit or encourage a criminal offence;

Send proactively, receive, upload, download, use or reuse any information or material which is offensive, abusive, indecent, defamatory, obscene or menacing, or in breach of confidence, copyright, privacy or any other rights;

Do anything which is contrary to the acceptable use policies of any connected networks and Internet standards Insert or knowingly or recklessly transmit or distribute a virus Seek unauthorized entry into back office;

Hack into any aspect of the Service;

Corrupt data;

Circumvent, or attempt to seek to circumvent, any of the security safeguards of the Use the Service to cause annoyance, inconvenience or needless anxiety to Users or front-end viewers or others Send or provide any unsolicited advertising or other promotional material, commonly referred to as “Spam” by email or by any other electronic means; or Send email or any other type of electronic message with the intention or result of affecting the performance or functionality of any computer facilities Hold, liable in relation to the accuracy, reliability, availability and performance of resources accessed through the Internet which, you acknowledge, are beyond their control and are not in any way warranted or supported by the  Southwest London minicabs services Ltd. Use the service other than for your personal use, and you acknowledge that the shall not in any way whatsoever be liable to you or to any third party for any business losses (including without limitation any loss of profits, business or anticipated savings or for any destruction of data) suffered in any way whatsoever by you or any third party Use the Service of in a way that does not comply with the terms of any legislation or any license applicable to you or that is in any way unlawful is not responsible for any loss or damage or stealth to the passengers’ property (i.e. goods or luggage or any other) and/ or any other financial losses caused while loading and/or unloading and/or in the vehicle or trailer operated by us or our sub-contractors or kept in iminicabservicesLtd.’s storage place /any other storage place. Although we are pleased to help you, the passenger is responsible for any valuables/ treasures. For your own safety please take travel or necessary insurance. Do not leave vehicle/goods unattended if driver away from the vehicle for any reason.